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  • Technical Support

    Welcome to the Flex support portal for Flex NX and Flex LT systems. This page hosts the most current documentation, software updates, and GSSI Academy training videos. You’ll also find a schedule of upcoming Flex NX training classes.

    Make sure to check back regularly – we are always working on something new!

    Can’t find what you are looking for, or have specific questions? Get quick and easy access to our Customer Service team during our regular business hours (8:30 AM to 5:00 PM EST).

    Contact Us

    Helpful Resources

    Download user manuals, software updates and browse training videos.
    Resources
    • Flex NX Quick Start Guide
      Release Date: 12/16/2025
      Getting Started with Flex NX
    • Flex LT Quick Start Guide
      Release Date: 12/16/2025
      Getting Started with Flex LT
    • Nexus Elements Quick Start Guide
      Release Date: 06/05/2025
      Getting Started with Nexus Elements
    • User Guide for Flex Systems
      Release Date: 12/16/2025
      User Guide for Flex Systems
    • Flex Mode Best Practices & FAQ
      Release Date: 05/29/2024
      Flex Mode Best Practices & FAQ
    Product Videos
    The GSSI Training Academy has created a series of videos to get you started with your Flex NX system.
    Welcome to Flex NX
    • Flex NX Understaning the Dashboard
    • Flex NX Updating Software
    • Flex NX Collection Basics
    • How to Operate Flex Mode
    • Flex NX: Scanning Post Tension Cables
    • GSSI Fusion | Fast, Efficient Reporting Software Tutorial
    Latest Release | Version 2.466

    Download the software upgrades below to access the latest updates for your Flex NX, Flex LT and Elements antennas.

    If you need assistance please contact softwaretechsupport@geophysical.com.

    Flex NX/LT Update

    Select this update for Flex NX or Flex LT

    Nexus Elements Update

    Select this update for NX25 Small Area System or NX15 Deep Target System

    Release Notes
    Release Date: 04/27/2026
    File Size: 884MB
    Release Notes:

    Release Notes: Software Update for Flex Systems v2.466

    Read me first!

    1. This software update is for Flex NX, Flex LT, NX25, and NX15.
    2. Before updating to this software version (v2.466) please verify that your Flex NX, Flex LT, and your satellite antennas are running software version v2.168 or later. If not, please contact softwaretechsupport@geophysical.com for assistance.
    3. Ensure that satellite antennas are powered off before updating Flex NX or Flex LT. After Flex NX or Flex LT are updated, reboot manually before powering on and updating NX25 and NX15.
    4. In rare cases your system may experience issues when updating to v2.466. If you encounter update problems, please contact GSSI’s Software Support Team: softwaretechsupport@geophysical.com.

    Important hotfix updates:

    This software update addresses two important issues and should be installed immediately by all Flex NX, Flex LT, NX25, and NX15 users.

    • Backup cursor: Resolved an issue with backup cursor behavior when using Flex NX/LT and NX25 or NX15 in accessory mode with imperial (in) measurement units.
    • System Stability: Resolved a startup error that required a system reboot.
    Previous Versions
    • Flex NX/LT v2.440
      Release Notes: Learn More
      Release Date: 12/16/2025
    • Flex NX/LT v2.304
      Release Notes: Learn More
      Release Date: 08/12/2025
    • Flex NX/LT v2.264
      Release Notes: Learn More
      Release Date: 06/05/2025
    • Flex NX/LT v2.178
      Release Notes: Learn More
      Release Date: 02/27/2025
    • Flex NX/LT v2.168
      Release Notes: Learn More
      Release Date: 01/30/2025
    • Flex NX/LT v1.582
      Release Notes: Learn More
      Release Date: 09/04/2024
    • Flex NX/LT v1.488
      Release Notes: Learn More
      Release Date: 06/24/2024
    • Flex NX/LT v1.485
      Release Notes: Learn More
      Release Date: 05/30/2024
    • Flex NX/LT v1.239
      Release Notes: Learn More
      Release Date: 11/20/2023
    Release Date: 04/27/2026
    File Size: 363MB
    Release Notes:

    Release Notes: v2.466 Software Update for Nexus Elements Interface

    Read me first!

    1. This software update is for NX25 and NX15 only.
    2. Before updating to this software version (v2.466) please verify that your NX25 and/or NX15 are running software version 2.304 or later, and that you can connect to them using the Nexus Elements Interface. If your satellite antennas are using an earlier software version, and/or you cannot connect to the Nexus Elements Interface, please update the antennas using Flex NX or Flex LT and the complete Flex NX/LT software update. Please feel free to contact softwaretechsupport@geophysical.com for assistance.
    3. Once the update is complete, please reboot NX25 and NX15 and reconnect your mobile device.
    4. In rare cases your satellite antenna may experience issues when updating to v2.466. If you encounter update problems, please contact GSSI’s Software Support Team at softwaretechsupport@geophysical.com.

    Important hotfix updates:

    This software update addresses two important issues and should be installed immediately by all Nexus Elements Interface (NX25 and NX15 only) users.

    • Backup cursor: Resolved an issue with backup cursor behavior when using Flex NX/LT and NX25 or NX15 in accessory mode with imperial (in) measurement units.
    • System Stability: Resolved a startup error that required a system reboot.
    Previous Versions
    • Nexus Elements v2.440
      Release Notes: Learn More
      Release Date: 12/16/2025
    • Nexus Elements v2.304
      Release Notes: Learn More
      Release Date: 08/12/2025


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