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  • Technical Support

    Welcome to the Flex support portal for Flex NX and Flex LT systems. This page hosts the most current documentation, software updates, and GSSI Academy training videos. You’ll also find a schedule of upcoming Flex NX training classes.

    Make sure to check back regularly – we are always working on something new!

    Can’t find what you are looking for, or have specific questions? Get quick and easy access to our Customer Service team during our regular business hours (8:30 AM to 5:00 PM EST).

    Contact Us

    Helpful Resources

    Download user manuals, software updates and browse training videos.
    Resources
    • Flex NX Quick Start Guide
      Release Date: 12/16/2025
      Getting Started with Flex NX
    • Flex LT Quick Start Guide
      Release Date: 12/16/2025
      Getting Started with Flex LT
    • Nexus Elements Quick Start Guide
      Release Date: 06/05/2025
      Getting Started with Nexus Elements
    • User Guide for Flex Systems
      Release Date: 12/16/2025
      User Guide for Flex Systems
    • Flex Mode Best Practices & FAQ
      Release Date: 05/29/2024
      Flex Mode Best Practices & FAQ
    Product Videos
    The GSSI Training Academy has created a series of videos to get you started with your Flex NX system.
    Welcome to Flex NX
    • Flex NX Understanding the Dashboard
    • Flex NX Updating Software
    • Flex NX Collection Basics
    • How to Operate Flex Mode
    • Flex NX: Scanning Post Tension Cables
    • GSSI Fusion | Fast, Efficient Reporting Software Tutorial
    Latest Release | Version 3.051

    Download the software upgrades below to access the latest updates for your Flex NX, Flex LT and Elements antennas.

    If you need assistance, please contact softwaretechsupport@geophysical.com.

    Flex NX/LT Update

    Select this update for Flex NX or Flex LT

    Nexus Elements Update

    Select this update for NX25 Small Area System or NX15 Deep Target System

    Release Notes
    Release Date: 08/25/2026
    File Size: 1.29G
    Release Notes:

    Release Notes: Software Update for Flex Systems v3.051

    We are pleased to roll out a new software update for Flex NX, Flex LT, NX25, and NX15. The update delivers a new and more robust software installation process, improves overall data quality and system stability, increases the rendering speed of Flex Mode and Flex Grid, and addresses multiple software bugs. GSSI recommends that all Flex NX, Flex LT, NX25, and NX15 users update their systems as soon as possible.

    NOTICE: After this update, your Flex NX / LT may ask you to re-calibrate the touchscreen. The screen turns white and shows a small red plus (+) sign. Tap the center of each plus sign as it appears; when the last one is tapped, the device returns to the Main Dashboard.

    Release Notes

    1. Implemented a new firmware installation routine with enhanced update stability and failsafes for firmware backup
    2. General data quality improvements for all Flex Systems (Flex NX, Flex LT, NX25, and NX15)
    3. Improved the rendering speed of Flex Mode (Flex NX only) and Flex Grid (Flex NX and Flex LT)
    4. Various bug fixes and overall stability improvements

    Before updating to this software version, please verify that your Flex NX/LT and NX25/NX15 software version is 2.264 or later. If your software version is earlier than 2.264, please click here to download version 2.264 or contact softwaretechsupport@geophysical.com for assistance.

    WARNING: At this time, updating NX25 and NX15 using Flex LT and the Flex Tether Module is not supported. Please update NX25 and NX15 using the Nexus Elements Interface update procedure.

    Previous Versions
    • Flex NX/LT v2.440
      Release Notes: Learn More
      Release Date: 12/16/2025
    • Flex NX/LT v2.304
      Release Notes: Learn More
      Release Date: 08/12/2025
    • Flex NX/LT v2.264
      Release Notes: Learn More
      Release Date: 06/05/2025
    • Flex NX/LT v2.178
      Release Notes: Learn More
      Release Date: 02/27/2025
    • Flex NX/LT v2.168
      Release Notes: Learn More
      Release Date: 01/30/2025
    • Flex NX/LT v1.582
      Release Notes: Learn More
      Release Date: 09/04/2024
    • Flex NX/LT v1.488
      Release Notes: Learn More
      Release Date: 06/24/2024
    • Flex NX/LT v1.485
      Release Notes: Learn More
      Release Date: 05/30/2024
    • Flex NX/LT v1.239
      Release Notes: Learn More
      Release Date: 11/20/2023
    Release Date: 08/25/2026
    File Size: 704MB
    Release Notes:

    Release Notes: Software Update for Flex Systems v3.051

    We are pleased to roll out a new software update for Flex NX, Flex LT, NX25, and NX15. The update delivers a new and more robust software installation process, improves overall data quality and system stability, increases the rendering speed of Flex Mode and Flex Grid, and addresses multiple software bugs. GSSI recommends that all Flex NX, Flex LT, NX25, and NX15 users update their systems as soon as possible.

    Release Notes

    1. Implemented a new firmware installation routine with enhanced update stability and failsafes for firmware backup
    2. General data quality improvements for all Flex Systems (Flex NX, Flex LT, NX25, and NX15)
    3. Improved the rendering speed of Flex Mode (Flex NX only) and Flex Grid (Flex NX and Flex LT)
    4. Various bug fixes and overall stability improvements

    Before updating to this software version please verify that your NX25 and NX15 software version is 2.264 or later. If your software version is earlier than 2.264, please click here to download version 2.264 or contact softwaretechsupport@geophysical.com for assistance.

    Previous Versions
    • Nexus Elements v2.466
      Release Notes: Learn More
      Release Date: 04/27/2026
    • Nexus Elements v2.440
      Release Notes: Learn More
      Release Date: 12/16/2025
    • Nexus Elements v2.304
      Release Notes: Learn More
      Release Date: 08/12/2025

    Training for Flex NX/LT


    Please view the full calendar to see all the training classes we offer, read training class details and to sign up for a course. View All Events